Privacy Statement
Introduction
WW takes your privacy very seriously and shall handle your personal data with the utmost security and care. In this Privacy Statement, you will learn how we handle your data as well as learn about your rights concerning our processing of your data. We advise that you read this Privacy Statement thoroughly. Should you have any questions or remarks, please contact us at info@wattmanworld.com.
Who is WW?
WW is the besloten vennootschap Wattman World, with registered office at (1323 VJ) Almere listed at the Trade register of the Dutch Chamber of Commerce under 32142711. WW is the controller ultimately responsible with regard to the processing of your personal data.
How does WW use your personal data?
Underneath you will find an overview of the purposes for the processing of your personal data. You will also find a specification of which data WW uses for that specific purpose, the legal justification, and the amount of time WW keeps this data. For clarity’s sake, we have categorized the purposes. Services, customer management, and financial administration
Services, customer management, and financial administration
| Purpose: | Financial administration |
Information: | Company name, Billing address, Bank details, Outstanding balance |
Legal basis: | Legal obligation |
Storage period: | As long as necessary for this purpose |
Purpose: | Order Management |
Information: | Home address, Delivery address, Billing address, Email, Phone, Payment information, Account Number, Order Number, Complaint content, COC number, VAT number, Customer number |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
Purpose: | Handling complaints |
Information: | Home address, Delivery address, Billing address, Email, Phone, Payment information, Account Number, Order Number, Complaint content, COC number, VAT number, Customer number |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
Purpose: | Invoicing |
Information: | Home address, Delivery address, Billing address, Email, Phone, Payment information, Account Number, Order Number, Complaint content, COC number, VAT number, Customer number |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
Purpose: | Services |
Information: | Home address, Email, Customer file data, Data necessary to provide the service, Data generated by the service |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
Purpose: | Handling complaints |
Information: | Home address, Email, Customer file data, Data necessary to provide the service, Data generated by the service |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
Purpose: | Invoicing |
Information: | Home address, Email, Customer file data, Data necessary to provide the service, Data generated by the service |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
Purpose: | CRM |
Information: | Name, Email, Location, Order History, Social media account, Phone, Profile photo |
Legal basis: | Legitimate interests |
Importance: | Commercial interests |
Storage period: | As long as necessary for this purpose |
Marketing
Purpose: | Direct marketing |
Information: | Name, Email, Click behavior, Online behavior, Interest in a product, Social media account, Billing address Legitimate interests |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
Purpose: | Newsletter |
Information: | Name, Email, Click behavior, Online behavior, Interest in a product, Social media account, Billing address Legitimate interests |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
Purpose: | Retargeting |
Information: | Name, Email, Click behavior, Online behavior, Interest in a product, Social media account, Billing address Legitimate interests |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
Purpose: | Social media marketing |
Information: | Name, Email, Click behavior, Online behavior, Interest in a product, Social media account, Billing address Legitimate interests |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
Purpose: | Behavioral targeting |
Information: | Name, Email, Click behavior, Online behavior, Interest in a product, Social media account, Billing address Legitimate interests |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
Website
Purpose: | Website analytics |
Information: | Online behavior, Location |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
Purpose: | Account |
Information: | Name, Address, Email, Message content |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
Purpose: | Submitting reviews or messages |
Information: | Name, Address, Email, Message content |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
Security and fraud prevention
Purpose: | Camera surveillance |
Information: | Security video footage |
Legal basis: | Legitimate interests |
Interest concerned: | The only manner to achieve the purpose |
Storage period: | As long as necessary for this purpose |
Purpose: | Data security |
Information: | Security video footage |
Legal basis: | Legitimate interests |
Interest concerned: | The only manner to achieve the purpose |
Storage period: | As long as necessary for this purpose |
Research and Development
Purpose: | Market research |
Information: | Online behavior, Home address, Email |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
How did we obtain your personal data?
WW has obtained your data because you have provided this data to us.
What are your rights?
Under the European General Data Protection Regulation you have a number of rights with regard to your data and the processing thereof:
Access
You may access your personal information and make any necessary changes to your account. If you would like to see which personal data WW has obtained about you, you may exercise your right of access by submitting a request to WW.
Making changes
If you wish to make changes to the personal information that you have seen as a result of a request for access and you are unable to make the changes yourself in your account, you may request that WW makes these changes for you. You may request that WW modifies, corrects, supplements, erases, or shields your information.
Restriction of processing of personal data
You also have the right, under certain conditions, to ask WW to restrict the processing of your personal data.
Right to object
If the processing of your data takes place on the grounds of ‘legitimate interest’ by WW or a third party, you have the right to object to that processing.
Portability of data
You have the right to obtain your personal data from WW. WW will provide this in a structured and commonly used format, which can easily be opened using commonly used digital systems.
Automated processing
Whenever a decision about you is taken that is completely based on automated processing of your personal data, you have the right to request that that decision be re-evaluated by a person. You may at all times let us know your position on that decision or let us know that you do not agree with our decision.
Withdrawing consent
When the legal basis for a particular processing is your explicit consent, you have the right to withdraw that consent. This does not affect past processing but does mean that we will no longer be allowed to process this data in the future. It may also result in WW no longer being able to provide you with certain services.
Response from WW
A request can be sent to info@wattmanworld.com. WW will comply with your request as soon as possible and in any case no later than one (1) month after WW has received such a request. If WW rejects your request, we will indicate in our reply why the request was rejected.
Recipients of your personal data
It is possible that WW is required to submit your data to a third party, for example, to fulfill a legal obligation. Transfer to third countries or international organizations. It may be necessary, for instance for technical and operational reasons, to transfer your (personal) data to affiliates of WW located outside the European Economic Area.
Automated Decision Making
WW can use automated decision-making processes based on your data when you have given us permission to do so. It is possible that, based on your profile, some of the products or services of WW may not be available.
What are cookies and how does WW use them?
Cookies are small pieces of (text) information that are sent to your browser when you visit the website of WW and then stored on the hard disk or in the memory of your device. The cookies placed via WW’s website cannot damage your device or the files stored on it. With ‘cookies’, we also mean comparable techniques for collecting information, such as device fingerprinting.
Can changes be made to this Privacy Statement?
This Privacy Statement is subject to changes. We, therefore, advise you to regularly read the Privacy Statement for any such changes.
Questions, remarks, and complaints
If you have any questions regarding this Privacy Statement or the way in which WW uses your data, you can send an e-mail to info@wattmanworld.com. If you have a complaint about the way your data is processed, please send an e-mail to info@wattmanworld.com. Furthermore, you always have the right to contact the competent national data protection authority. In The Netherlands, this is the Autoriteit Persoonsgegevens.
