Legal Documents

This Legal Notice and Disclaimer ("Disclaimer") applies to all media representations, including but not limited to photographs, videos, brochures, website content, and other communications, published or distributed by Wattman Europe BV, a Dutch private limited company trading as Wattman World ("Wattman World," "we," or "us"), registered at Koningsbeltweg 74G, 1329 AK Almere, The Netherlands. By accessing or using the website located at wattmanworld.com (the "Website") or engaging with any materials published by Wattman World, the visitor ("Visitor" or "you") acknowledges the terms set forth herein.

Wattman World is an authorized distributor of trackless train products. The products distributed by Wattman World are manufactured by Wattman Trains & Trams Inc., 828 Boul Industriel, Granby, QC J2J 1A4, Canada (the "Manufacturer"). Wattman World does not manufacture, assemble, or affix its name or trademark to the products in a manner that would identify Wattman World as the producer. All products are shipped directly from the Manufacturer to the customer. References to product development, design changes, or engineering updates reflect decisions made by the Manufacturer and do not imply that Wattman World controls or directs the manufacturing process.

The Manufacturer prioritizes innovation and continuous improvement. As a result, cosmetic and technical modifications to train designs, features, specifications, and available options may be implemented by the Manufacturer without prior notice. Wattman World shall have no liability arising from such modifications.

All photographs, videos, renderings, brochures, descriptions, specifications, and other materials provided on the Website or through any other media channel are intended solely for illustrative and informational purposes. While Wattman World makes reasonable efforts to ensure the accuracy of the information presented, these materials may not reflect the exact appearance, specifications, features, or options of the product as delivered. Certain features, configurations, or color combinations depicted may represent optional upgrades, customizations, or prior model years not included in current standard configurations.

No additional warranties, representations, or guarantees beyond those required by applicable law may be derived from photographs, videos, brochures, website content, or any other illustrative or promotional materials. Product warranties are governed exclusively by the applicable warranty documentation provided at the time of sale. Nothing in this Disclaimer affects any mandatory rights granted to consumers under applicable European Union or national consumer protection legislation, including but not limited to Directive (EU) 2019/771 on the sale of goods. For the most accurate and binding information regarding product specifications, designs, and available options, Visitors should consult directly with a Wattman World sales representative or refer to official order confirmations and contractual documents.

All content on the Website, including but not limited to text, graphics, logos, images, video, and software, is the property of Wattman Europe BV or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. "Wattman" and "Wattman World" are trademarks or trade names of their respective owners. No content from the Website may be reproduced, distributed, modified, or republished without the prior written consent of Wattman Europe BV.

To the fullest extent permitted by applicable law, Wattman Europe BV disclaims liability for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with the use of, or reliance on, any illustrative or promotional materials, including but not limited to discrepancies between depicted and delivered products.

This Disclaimer shall be governed by and construed in accordance with the laws of The Netherlands. Any dispute arising under or in connection with this Disclaimer shall be subject to the exclusive jurisdiction of the competent courts in Amsterdam, The Netherlands.

If any provision of this Disclaimer is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the remaining provisions, which shall continue in full force and effect.

For questions regarding this Disclaimer, contact Wattman Europe BV at info@wattmanworld.com.

Wattman Europe BV, a Dutch private limited company trading as Wattman World, registered at Koningsbeltweg 74G, 1329 AK Almere, The Netherlands ("Wattman World," "we," "us," or "our"), is the controller responsible for the processing of personal data as described in this Privacy Statement within the meaning of the General Data Protection Regulation (EU) 2016/679 ("GDPR"). Wattman World takes the protection of personal data seriously and processes all personal data in accordance with the GDPR and applicable Dutch data protection legislation. This Privacy Statement explains what personal data we collect, why we collect it, how we use it, with whom we share it, and what rights you have. Questions or concerns regarding this Privacy Statement may be directed to privacy@wattmanworld.com.

This Privacy Statement applies to all personal data collected through the website located at wattmanworld.com (the "Website"), through direct communications with Wattman World (including email, phone, and in-person interactions), and through the purchase, delivery, and servicing of products sold by Wattman World.

Wattman World may collect the following categories of personal data:

• (a) Identity and contact information: name, business name, email address, phone number, mailing address, delivery address, and billing address.
• (b) Transaction and order information: order number, customer number, payment information, bank details (IBAN/BIC), outstanding balances, invoice records, and complaint content.
• (c) Business identifiers: Chamber of Commerce number (KvK), VAT identification number, and similar business registration details where applicable.
• (d) Website usage data: IP address, browser type, device information, pages visited, click behavior, and general geographic location (city/region level) as collected through cookies and similar technologies.
• (e) Communications data: content of emails, contact form submissions, and other messages directed to Wattman World.
• (f) CRM data: name, email, phone, location, order history, and communication records maintained for ongoing customer relationship management.

Wattman World processes personal data only when there is a valid legal basis under Article 6(1) GDPR.

Services, Order Management, and Financial Administration

• Order management and fulfillment (processing orders, coordinating delivery and logistics, managing invoicing, processing payments). Data categories: (a), (b), (c), (e). Legal basis: Article 6(1)(b) GDPR, necessary for the performance of a contract. Retention period: Duration of the contract plus seven (7) years for financial records as required by Dutch fiscal retention obligations (Algemene wet inzake rijksbelastingen).
• Customer service and complaint handling (responding to inquiries, resolving complaints, providing after-sale and warranty support). Data categories: (a), (b), (e). Legal basis: Article 6(1)(b) GDPR, necessary for the performance of a contract. Retention period: Duration of the contract plus two (2) years following resolution of the complaint or inquiry.
• Financial administration (maintaining accounting records, tax compliance, audit support). Data categories: (a), (b), (c). Legal basis: Article 6(1)(c) GDPR, necessary for compliance with a legal obligation. Retention period: Seven (7) years following the end of the fiscal year in which the transaction occurred.

Customer Relationship Management

• Customer relationship management (maintaining customer records, order history, and communication logs). Data categories: (a), (b), (e), (f). Legal basis: Article 6(1)(f) GDPR, legitimate interest. Legitimate interest: Maintaining effective and personalized customer relationships. Balancing test: The processing is limited to business contact data and transaction history. The data is not sensitive. Data subjects can reasonably expect that a supplier maintains these records. The impact on privacy is minimal. Data subjects may object at any time under Section 10(e). Retention period: Duration of the active customer relationship plus three (3) years following the last meaningful interaction.

Marketing

• Marketing communications (newsletters, product updates, promotional materials). Data categories: (a), (d), (f). Legal basis: Article 6(1)(f) GDPR, legitimate interest; or Article 6(1)(a) GDPR, consent, where required. Legitimate interest: Promoting products and services to individuals with an existing business relationship. Balancing test: Marketing is limited to business-relevant product information. Each communication includes an unsubscribe mechanism. No profiling with significant effects is performed. Data subjects may opt out at any time. Retention period: Until the individual opts out or requests deletion.
• Website analytics. Data categories: (d). Legal basis: Article 6(1)(f) GDPR, legitimate interest. Legitimate interest: Improving digital services and understanding how visitors use the Website. Balancing test: Data is collected in anonymized or pseudonymized form where possible. Retention period: Identifiable data retained for no longer than twenty-four (24) months. Anonymized data may be retained indefinitely.
• Market research. Data categories: (a), (d). Legal basis: Article 6(1)(f) GDPR, legitimate interest. Legitimate interest: Business development and product improvement. Retention period: Identifiable data deleted or anonymized within twenty-four (24) months of collection.

Wattman World obtains personal data through the following sources:

• (a) Directly from you: when you place an order, submit a contact form, request a consultation, subscribe to a newsletter, communicate with us by email or phone, or otherwise provide information to Wattman World.
• (b) Through your use of the Website: when cookies and similar technologies collect usage data as described in the Cookie Statement.
• (c) From third-party sources: in limited circumstances, Wattman World may receive personal data from trade show organizers, referral partners, or publicly available business directories, solely for the purpose of establishing business contact.

Wattman World may share personal data with the following categories of recipients, solely to the extent necessary for the purposes described in Section 4:

• (a) Processors: third-party service providers who process personal data on behalf of Wattman World pursuant to a data processing agreement in accordance with Article 28 GDPR. These include payment processors, shipping and logistics carriers, email marketing platforms, website hosting providers, and CRM software providers.
• (b) Affiliated entities: Wattman USA Inc., located in Cape Coral, Florida, United States, to the extent necessary for coordinated customer service or order fulfillment involving international transactions. Data transfers to Wattman USA Inc. are governed by Section 7.
• (c) Manufacturer: Wattman Trains & Trams Inc., 828 Boul Industriel, Granby, QC J2J 1A4, Canada, to the extent necessary for warranty administration, product support, and order fulfillment. Data transfers to the Manufacturer are governed by Section 7.
• (d) Legal and regulatory authorities: government agencies, courts, or regulators when required by applicable law, legal process, or enforceable governmental request.
• (e) Professional advisors: attorneys, accountants, and auditors in connection with the operation of our business, subject to professional confidentiality obligations.

In the ordinary course of business, personal data may be transferred to and processed in countries outside the European Economic Area ("EEA"), including:

• (a) United States of America: in connection with the affiliated entity Wattman USA Inc. and certain service providers.
• (b) Canada: in connection with the Manufacturer, Wattman Trains & Trams Inc. The European Commission has issued an adequacy decision for Canada (for transfers subject to PIPEDA), meaning that Canadian organizations subject to PIPEDA are considered to provide an adequate level of data protection.

For transfers to countries without an adequacy decision (including the United States), Wattman World relies on appropriate safeguards as required by Article 46 GDPR, including Standard Contractual Clauses adopted by the European Commission. A copy of the applicable safeguards may be obtained by contacting privacy@wattmanworld.com.

The specific retention periods applicable to each processing purpose are set out in Section 4. The following general principles apply:

• Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected, unless a longer retention period is required by law.
• When personal data is no longer required, it is securely deleted or irreversibly anonymized.
• In the event of a pending legal claim, complaint, or audit, relevant personal data may be retained beyond the standard retention period until the matter is fully resolved.
• Wattman World periodically reviews its data holdings to ensure compliance with the retention periods specified in this Privacy Statement.

The Website uses cookies and similar technologies. For detailed information about the cookies used on the Website, please refer to the Cookie Statement included in this document.

Under the GDPR, you have the following rights regarding your personal data. Wattman World will facilitate the exercise of these rights without undue delay and in any event within one (1) month of receipt of a verified request. This period may be extended by two (2) further months where necessary, taking into account the complexity and number of requests.

• (a) Right of access (Article 15 GDPR): you have the right to obtain confirmation as to whether Wattman World processes your personal data and, if so, to obtain a copy of that data together with information about the purposes of processing, the categories of data concerned, the recipients, the retention periods, and your rights.
• (b) Right to rectification (Article 16 GDPR): you have the right to request correction of inaccurate personal data and to have incomplete personal data completed.
• (c) Right to erasure (Article 17 GDPR): you have the right to request deletion of your personal data where (i) the data is no longer necessary for the purposes for which it was collected, (ii) you withdraw consent and no other legal basis applies, (iii) you exercise your right to object and no overriding legitimate grounds exist, or (iv) the data has been unlawfully processed. This right does not apply where processing is necessary for compliance with a legal obligation or for the establishment, exercise, or defense of legal claims.
• (d) Right to restriction of processing (Article 18 GDPR): you have the right to request restriction of processing where (i) you contest the accuracy of the data, (ii) the processing is unlawful and you oppose erasure, (iii) Wattman World no longer needs the data but you require it for legal claims, or (iv) you have objected to processing pending verification of whether our legitimate grounds override yours.
• (e) Right to object (Article 21 GDPR): you have the right to object to processing based on legitimate interest on grounds relating to your particular situation. Where personal data is processed for direct marketing purposes, you have the right to object at any time, and Wattman World will cease processing for that purpose without exception.
• (f) Right to data portability (Article 20 GDPR): where processing is based on consent or on the performance of a contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• (g) Right to withdraw consent (Article 7(3) GDPR): where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
• (h) Right not to be subject to automated decision-making (Article 22 GDPR): you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you. Wattman World does not currently engage in automated decision-making of this nature.

To exercise any of the above rights, submit a request to privacy@wattmanworld.com. There is no charge for exercising your rights, unless requests are manifestly unfounded or excessive.

If you believe that Wattman World has processed your personal data in violation of the GDPR or applicable Dutch data protection legislation, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

Autoriteit Persoonsgegevens
Postbus 93374
2509 AJ Den Haag
The Netherlands
Website: www.autoriteitpersoonsgegevens.nl

Wattman World encourages you to contact us first at privacy@wattmanworld.com so that we may attempt to resolve your concern directly.

Wattman World implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, loss, or destruction, in accordance with Article 32 GDPR. These measures include access controls, encryption of data in transit, secure storage, and regular review of security practices. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, Wattman World will notify the Autoriteit Persoonsgegevens without undue delay and, where required, will inform affected data subjects in accordance with Articles 33 and 34 GDPR.

The Website and services offered by Wattman World are directed to businesses and individuals of legal age. Wattman World does not knowingly collect personal data from children under the age of sixteen (16). If Wattman World becomes aware that personal data has been collected from a child under sixteen, that data will be deleted promptly.

Wattman World may update this Privacy Statement from time to time to reflect changes in our practices, legal requirements, or business operations. The updated Privacy Statement will be posted on the Website with a revised "Last Updated" date. Where changes are material, Wattman World will take reasonable steps to inform data subjects.

For questions, requests, or complaints regarding this Privacy Statement or the processing of your personal data, contact:

Wattman Europe BV, trading as Wattman World
Koningsbeltweg 74G
1329 AK Almere
The Netherlands
Email: privacy@wattmanworld.com

This Cookie Statement explains what cookies and similar technologies are used on the website located at wattmanworld.com (the "Website"), operated by Wattman Europe BV, a Dutch private limited company trading as Wattman World, registered at Koningsbeltweg 74G, 1329 AK Almere, The Netherlands ("Wattman World," "we," or "us"). This Cookie Statement should be read together with our Privacy Statement. This Cookie Statement complies with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the ePrivacy Directive 2002/58/EC, and the Dutch Telecommunications Act (Telecommunicatiewet).

Cookies are small text files placed on your computer, tablet, or mobile phone ("Device") when you visit a website. Cookies allow the website to recognize your Device and store certain information about your preferences or past actions. When we refer to "cookies" in this Cookie Statement, we include comparable technologies such as web beacons, pixels, and device fingerprinting.

In accordance with the Dutch Telecommunications Act and the ePrivacy Directive, Wattman World requests your consent before placing non-essential cookies on your Device. Upon your first visit to the Website, a cookie consent banner is displayed. You may accept or decline non-essential cookies. You may change your cookie preferences at any time by clicking the "Cookie Settings" link available in the footer of the Website.

Strictly necessary cookies (Section 4.1) do not require consent, as they are essential for the Website to function.

Consent is recorded and stored for a maximum of twelve (12) months, after which Wattman World will request your consent again.

4.1 Strictly Necessary Cookies

These cookies are essential for the Website to function properly. They do not require consent under the Telecommunicatiewet. Legal basis: Article 6(1)(b) GDPR; Telecommunicatiewet Article 11.7a, paragraph 3.

4.2 Analytics Cookies

These cookies collect information about how visitors use the Website. Wattman World uses Google Analytics. Privacy measures: (a) data processing agreement executed with Google (Article 28 GDPR); (b) IP anonymization enabled; (c) data sharing with Google for advertising disabled; (d) User-ID tracking not enabled; (e) Google Signals disabled. Legal basis: Article 6(1)(a) GDPR, consent. These cookies are placed only after consent.

4.3 Functional Cookies (Third-Party Embeds)

These cookies are placed by Zoho Forms, which is embedded on the Website for form submissions. Legal basis: Article 6(1)(a) GDPR, consent, unless the functional cookie falls within the strictly necessary exemption.

4.4 Third-Party Cookies from Embedded Content

The Website may contain embedded content from YouTube. When you interact with embedded videos, the following cookies may be placed. These cookies are placed only after consent. Legal basis: Article 6(1)(a) GDPR, consent.

For information about how third parties whose services are embedded on the Website use cookies, consult their respective privacy policies:

• (a) Google/YouTube: https://policies.google.com/privacy
• (b) Zoho: https://www.zoho.com/privacy.html
• (c) Meta (Facebook, Instagram): https://www.facebook.com/privacy/policy
• (d) LinkedIn: https://www.linkedin.com/legal/privacy-policy

You may manage your cookie preferences at any time through the following methods:

• (a) Cookie consent banner: click the "Cookie Settings" link in the Website footer to modify your consent.
• (b) Browser settings: most browsers allow you to view, delete, and block cookies.

Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. Deleting or blocking cookies applies only to the specific Device and browser on which you perform the action. For more information about cookies, visit www.allaboutcookies.org.

For information about your rights regarding personal data collected through cookies, see Section 10 of our Privacy Statement. You may exercise your rights by contacting privacy@wattmanworld.com.

Wattman World may update this Cookie Statement from time to time. The updated version will be posted on the Website with a revised "Last Updated" date. Where changes are material, Wattman World will request your consent again through the cookie consent banner.

For questions about this Cookie Statement, contact:

Wattman Europe BV, trading as Wattman World
Koningsbeltweg 74G
1329 AK Almere
The Netherlands
Email: privacy@wattmanworld.com