We are happy to see you here and glad that many in the Amusement/FEC industry are reopening. As entertainment industry leaders we are all up for a task to recover from last year. This requires a fierce comeback and preparing ourselves to get ready to serve customers better than ever.
Reimagine quality time, find new opportunities
The key to new opportunities is to reimagine family quality time experiences. People are looking to get out of the house and away from their screens. At Wattman World we enable you to cater to your consumers’ needs for family quality time experiences through our exclusive offer of the Wattman Mini or Maxi-Express (valid until July 31st, 2021). Contact us via Whatsapp or Email for more information, or order with us directly. This promotion is valid for our Mini or Maxi-Express, to be picked up in Barcelona on 30-9-2021.
Customer experience
To reclaim success, post-pandemic and beyond, entertainment providers should focus on the next level of memorable customer experiences. The COVID-19 pandemic caused financial constraints on consumers. This requires innovative ways of meeting consumers where they are at financially while providing them with new and improved services. At Wattman we will focus on refreshing our view on our customers’ needs by focusing on our customer engagement online as well as offline. To do so, we have two new hires in our HQ working in our marketing and communications department.
The challenges we can overcome together:
Themepark and FEC industry leaders could think about moving forward through innovative partnerships. Here are three simple steps we can take together to recover and boost business.
- Anticipate where consumers want a variation to what you offer, rather than something completely new.
- Customer retention depends on the capabilities of a location to satisfy a wide range of entertainment needs. Rather than focusing solely on rides or games, we all should explore adding offerings and partnering with more industry leaders.
- We can learn to get a deeper understanding of consumer behavior and improve consumer engagement by presenting authentic experiences. About 45% of FEC users have said that they are willing to pay for a specific experience because it wasn’t available elsewhere.
Let’s show your customers that you are here and ready to serve them with memorable family moments.
